Prescription Requests 

As of January 1, 2023 our prescription request policies have changed. We are now requiring 48-72 business hours for your request to be processed, and requests will not be filled on weekends.
Prescription requests can be made either via telephone or patient portal*.

A new voicemail (prompt #2) has been installed on our phone lines that will be checked multiple times each day and forwarded to the appropriate provider.
When making a request we ask that you leave the following information:

• Your name

• The patient's name and date of birth

• Medication being requested

• Preferred pharmacy

• Call back number

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PLEASE NOTE:

Medications that are controlled substances require a 3 month follow-up appointment with the primary care provider; if the patient is not up to date on these appointments, the refill request will be denied until the appointment has been met.

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*If you do not have access to the patient portal, please contact the office for an activation letter.*